A professional Foot Clinic in Bolton is seeking a part- time patient experience coordinator who is friendly, reliable and able to commit, long term for evenings and rotational Saturdays.
As a Patient Experience Coordinator, you are the first point of contact for all patient’s attending the Foot Specialist’s (Chiropodist) clinic.

QUALIFICATIONS:

• Must be proficient in reading and writing English
• Experience working in a similar role an asset, not necessary
• Must have excellent customer service and computer skills
• Must be organized/attention to detail
• Must be a team player and reliable

• Booking appointments
• Confirming patent’s appointments
• Handle phone/email inquiries
• Entering/updating/ patient data & third party coverage into the EMR software
• Send & respond to emails in a timely manner
• Process payments & Invoices
• Process product sales
• Prepare paperwork for products & services
• Scanning & linking documents to patients files
• Call third party Insurance for coverage
• Opening and closing the clinic
• Microsoft Office, Word, Outlook, Excel, Google
• Ability to learn quickly EMR software
• Stock supplies
• Disinfecting between patient’s
• End of day general cleaning of the clinic & garbage removal