POSITION SUMMARY

Under the direct supervision of the Customer Relations Manager, this position is responsible for the Winner’s Circle Rewards loyalty program. This role will provide the highest level of customer service, including greeting customers, providing information on site events and promotions, and explaining the benefits of and enrolling patrons in the Winner’s Circle program. The Player Services Representative will be enthusiastic and outgoing while engaging guests to provide a memorable entertainment experience.

KEY ACCOUNTABILITIES

• Assisting with the implementation of on-site events, promotions and entertainment initiatives
• Responsible for the Winner’s Circle Rewards loyalty program
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

EDUCATION AND QUALIFICATIONS

• Post Secondary diploma in Marketing or a Business-related discipline is preferred
• A minimum one year of experience in a related field
• Organizational, interpersonal, analytical and communication skills.
• Knowledge of computer appl ication packages and mathematical skillsAbility to successfully obtain a Gaming License

Please refer the Job description for details