Century Education Group is seeking a part-time receptionist to join our tuition centre team. You will be the first point of contact for students, parents, teachers and visitors, providing professional customer service and ensuring the smooth operation of the front desk. Bilingual proficiency in English and Chinese is essential to effectively communicate with our diverse client base.

Responsibilities

• Offers great customer service: Has a friendly, professional, and courteous attitude when interacting with students, parents, and staff.
• Provides general administrative support: answers and attends to enquiries, handles phone calls, photocopies materials and manages front desk operations.
• Assists with the scheduling of classes, and keeping track of lessons and materials.
• Handles queries and resolves minor issues.

Requirements

• Fluent in both English and Chinese for communications with customers
• O level and above; additional qualifications are a plus.
• Has basic computer skills: familiarity with MS Office (Word, Excel).
• Previous experience in a reception or customer service role is preferred but not mandatory.
• Must be punctual and dependable.

Working Hours

• Must be able to work on Thursdays AND Fridays, 2pm to 9pm

• Offers great customer service: Has a friendly, professional, and courteous attitude when interacting with students, parents, and staff.
• Provides general administrative support: answers and attends to enquiries, handles phone calls, photocopies materials and manages front desk operations.
• Assists with the scheduling of classes, and keeping track of lessons and materials.
• Handles queries and resolves minor issues