Part - Time Receptionist - Greencross Vets Tuggeranong at Greencross Pet Wellness Company

District of Tuggeranong, , Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Detail-focus, Accountability, Teamwork, Telephone Etiquette, Appointment Booking, Payment Processing, Administrative Tasks, Patient Triage, Client Relations

Industry

Retail

Description

Company Description 🐶 If you’re a people person, an animal lover, and passionate about creating positive experiences, this is the place for you! 🩺 Greencross Tuggeranong is looking for an experienced, like‑minded Part‑Time Receptionist to join our down‑to‑earth, easy‑going, and compassionate team. We love what we do, support one another, and genuinely enjoy coming to work each day. You’ll be based in a large, modern clinic, working alongside a friendly team that takes pride in making a difference for pets and their people, with plenty of smiles along the way. About the Clinic Greencross Tuggeranong is a busy, fast‑paced practice, currently home to: 4 Vets (2 full‑time, 2 part‑time) A fantastic nursing team of up to 9 nurses when fully staffed No two days are the same, and your customer service skills will be well and truly put to use! 🌿Why Tuggeranong? Tuggeranong is a relaxed, family‑friendly area in southern Canberra, known for its beautiful surroundings and strong sense of community. Highlights include: The stunning Lake Tuggeranong Mountain views and access to the Murrumbidgee River Pine Island Reserve and plenty of outdoor spaces The Hyperdome Shopping Centre right nearby It’s the perfect spot to enjoy life outside the clinic, too. About the Role As our Receptionist, you’ll be the friendly face (and voice!) of the clinic. Your responsibilities will include: Welcoming clients and patients on arrival Answering phones and booking appointments using our patient management system Taking and receipting payments Managing client emails and correspondence Preparing patient admission paperwork Banking duties and general administrative tasks Triaging patients (full training provided during induction) Providing general advice on vaccine schedules, nutrition, and parasite prevention You’ll work with a supportive, close‑knit team who truly have each other’s backs. Why Greencross? At Greencross, we’re all about helping our people grow, feel supported, and enjoy coming to work. When you join us, you’ll enjoy: Strong leadership support at clinic, regional, and national levels Access to CPD, training, and leadership development pathways such as LinkedIn Learning, VetWebinars, our annual Clinical Conference (held in Brisbane this year), and more Career growth opportunities across a large national network Team member discounts and well-being benefits such as Fitness Passport, 50% off Royal Canin food, 25% off Petbarn products, Pounce (hundreds of discounts and deals across top brands and everyday essentials), and more A culture built on respect, teamwork, and support The chance to make a real difference with the backing of a trusted brand Access to a free Employee Assistance Program (EAP) to support your mental health About You You’ll be a great fit if you: Are seeking a permanent part‑time role Are reliable, punctual, and consistent, dependability is a must Have previous experience in a reception or administrative role Have experience working with animals (highly desirable) Are organised, detail‑focused, and take pride in getting things right Can manage deadlines without compromising on quality Take accountability and follow through on commitments Communicate clearly and professionally, both verbally and in writing Work well in a team and contribute to a positive, supportive workplace If you’re looking for a clinic where your skills are truly valued — and where you’ll genuinely enjoy coming to work — we’d love to hear from you! 👉 Apply today and join the Greencross Tuggeranong team.

Responsibilities

The Receptionist will serve as the welcoming face and voice of the clinic, managing client and patient arrivals, handling phone calls, booking appointments using the patient management system, and processing payments. Key duties also include managing correspondence, preparing admission paperwork, performing banking duties, triaging patients (with training provided), and offering general advice on pet health topics.