FIDRA HOUSE

From £14.05 ph, £13,150 pa
Hours are Friday, Saturday, and Sunday 09.30 to 16.00 – 18hrs. Closing date the 30th May. Interviews to be held week commencing 2nd June.
Hours are Friday, Saturday, and Sunday 09.30 to 16.00 – 18hrs. Closing date the 30th May. Interviews to be held week commencing 2nd June.
Job Description Receptionist
We are looking for an exceptional person to join us as a part time receptionist at our nursing home in Fidra House, North Berwick.
Fidra House is a 60 bedded nursing home in North Berwick, and is a well-known care home at the heart of the community. At Randolph Hill we display the highest levels of care for older people. Compassion, warmth and kindness are top priorities for our highly skilled team.

JOB DESCRIPTION

• To ensure all visitors are treated in a friendly and helpful manner
• To reflect the high standards of the company in all aspects of work and personal appearance
• To ensure that all enquiries are dealt with in a professional way
• To assist the smooth running of the nursing home by communicating messages in a clear and concise manner
• To uphold residents’ participation strategy
• To show loyalty to the company and respect confidentiality at all times
• To treat colleagues with respect and ensure teamwork is good

• To answer the telephone and provide a high standard of service and assistance in a helpful way
• To report and record as appropriate all relevant information in a neat, tidy fashion
• To recognise regular visitors and welcome them by name, if appropriate
• To courteously check the identity of strangers, asking them to wait at reception, until a member of staff can help them
• To comply with company policies and procedures and adhere to safe working practices
• To attend regular staff meetings and training where appropriate
• To treat and use all equipment in a safe manner, keeping it clean and in good working order as per directions
• To adhere to company uniform policy
• To undertake any reasonable duties as directed by the manager, deputy manager or administrator, to ensure the smooth running of the home