The Plough is a charming 4 star, 23 bedroom boutique hotel set in the beautiful surroundings of Llandeilo, Carmarthenshire with an award winning restaurant.
Our luxury rooms range over three floors with spectacular views over the Towy Valley along with our outside terraces for dining.
We are looking to expand our team by recruiting a Receptionist/assisting the Front of house team.
The successful candidate will ideally have:
· Some experience within administration and customer facing roles.

· Computer literacy is a must, including Microsoft Office and be confident to learn new computer packages for the role.

• Some waiting/server experience however training will be provided
• Genuine, sincere personality with a passion for customer service
• The ability to work under pressure
• Working hours are flexible
• You must be able to work weekdays, weekends and bank holidays
• Ability to resolve guest issues effectively
• A friendly, enthusiastic and professional personality

The role is varied and fast paced, excellent organisation skills and the ability to priorities is essential.
Customer service is at the forefront of everything we do, you must be able to deal with customers on the telephone, in person and via email in a professional, confident and friendly manner. Professional appearance is required. There is no set uniform, however a smile to be worn at all times!
The success of the business is based on all employees working together and being passionate about delivering the best possible service to our guests. If you would like to be part of this team, please apply by sending a CV and a covering letter outlining how you believe you are a good fit for the role of Receptionist & Front of house general assistant.

Experience:

• Administrative: 1 year (preferred

RESPONSIBILITIES

• Greet and assist visitors in a friendly and professional manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain organized records and files using Microsoft Office and Google Suite.
• Perform data entry and clerical tasks as required.
• Provide exceptional customer service to enhance client satisfaction.
• Assist with scheduling appointments and managing office supplies.
• Collaborate with team members to ensure smooth office operations.
  Job Type: Part-time
  Pay: £5.25-£12.75 per hour
  Expected hours: 7 – 21 per week

Benefits:

• Company pension
• Employee discount
• Flexitime
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Administrative: 1 year (preferred)

Licence/Certification:

• Driving License (preferred)

Work Location: In perso

· Computer literacy is a must, including Microsoft Office and be confident to learn new computer packages for the role.

• Some waiting/server experience however training will be provided
• Genuine, sincere personality with a passion for customer service
• The ability to work under pressure
• Working hours are flexible
• You must be able to work weekdays, weekends and bank holidays
• Ability to resolve guest issues effectively
• A friendly, enthusiastic and professional personalit