Part Time Registered Veterinary Nurse - Patient Coordinator FTC
Hamilton Specialist Referrals, High Wycombe, South East
Discipline: Wards
Part Time
£31,800 pro-rata
We are delighted to open applications for a dedicated Patient Coordinator (RVN) to join our team at Hamilton Specialist Referrals on a 12 month fixed-term contract basis. Our successful candidate will work collaboratively within our clinical nursing team, as well as acting as a point of contact for our clients.

COORDINATING A SEAMLESS CLIENT EXPERIENCE

Join our nursing team at Hamilton Specialist Referrals as a Patient Coordinator, where you’ll play a crucial role in delivering exceptional client service and seamless patient care coordination. From admission to discharge, you’ll be the central liaison, ensuring clear, compassionate communication with clients and working closely with clinicians and the Clinical Administration team. Clinically, you will be based predominantly within our Wards team, providing high standards of care to a range of complex referral cases.
Key responsibilities include, but are not limited to:
Client Communication: Provide a consistent and client-focused experience by keeping clients informed throughout their pet’s journey, addressing questions, providing guidance on care plans.
Patient Care: Oversee patient admissions and discharges, and manage inpatient care coordination whilst working clinically as a key part of our wards team. This will include I/V catheter placement, blood sampling, TPR & BP assessment, sedation/recoveries and nurse consults.
Team Collaboration: Act as a pivotal link between clients, clinicians, and the Clinical Administration team to maintain clear and effective communication, supporting the best possible patient outcomes.

• Experience within a referral setting is preferred but not essential.
• We are also proud to offer central support via IVC Evidensia’s ‘Introduction to Referral Nursing’ training modules, specifically designed for RVNs moving from first opinion to referral.
• To be successful you will be a proactive, enthusiastic and approachable person who is not only a great team player, but can also use their own initiative and self-motivate.
• Excellent communication and interpersonal skills, and experience of client liaison.
• You must be a qualified RVN with current RCVS registration.