JOB OVERVIEW

The primary goals for this dual-job position will be to provide excellent customer service and ensure high customer retention. You may be required to travel in Wichita and the surrounding area.
We are looking for positive, energetic, enthusiastic team members to conduct all business in a professional manner. Exceptional customer service skills and excellent organizational skills are a must as well as the ability to speak with new home buyers. Residential construction is preferred. Excellent organizational skills, phone etiquette, and written & verbal communication skills are required. The preferred candidate will have residential construction knowledge & experience in job fields similar to carpentry, renovation, home inspections, window or floor installations.

QUALIFICATIONS:

• High school diploma or GED.
• 2 or more years of construction project management, carpentry, home warranty or similar field experience.
• Strong verbal and written communication skills.
• Ability to speak effectively & adapt to fast-paced environments.
• Ability to sit, stand and walk for long periods of time.
• Excellent communication skills and phone etiquette
• Strong relationship building & problem-solving skills.
• High-level efficiency with iPad, Microsoft Office, PDF Expert & Adobe PDF required.
• Deadline and detail oriented.
• Strong residential construction walkthrough skills.
• Possess great interpersonal skills.
• Valid driver’s license and clean driving record.

• Review invoices following new builder/developer onboarding.
• Provide administrative support to New Home Agents & Field Operations.
• Organize, communicate, schedule & arrange walk-throughs.
• Balance the availability of walk agents against incoming requests.
• Meet with new home buyers.
• Conduct walk-throughs and document potential construction issues.
• Conduct new home orientations.
  Reports To: Director of Field Operations and Strategic Accounts.