QUALIFICATIONS:

• 3+ years of experience in healthcare revenue cycle management, ideally in outpatient or telehealth environments
• Strong understanding of billing practices related to mental health or dementia care preferred
• Familiarity with EHR and billing platforms (Athena strongly preferred)
• Knowledge of Medicare, Medicaid, and commercial payer requirements
• Detail-oriented, analytical, and able to work independently with minimal supervision
• Strong communication and collaboration skills
• A team player with a positive attitude and a strong work ethic.
• Proactive and self-motivated, with a problem-solving mindset and a can-do attitude.
• Flexible and adaptable to changing business needs in a fast-paced environment.

THE ROLE:

We are seeking a highly organized and detail-oriented Revenue Cycle Specialist to temporarily support our billing, coding, and reimbursement processes during a key growth period. This temporary, part-time position (estimated 4-6 weeks) will play a critical role in ensuring accurate and efficient revenue cycle operations, contributing to Rippl’s financial health while maintaining compliance with healthcare regulations.

ESSENTIAL FUNCTIONS:

• Assist in daily claim submission
• Collaborate with clinical and administrative teams to ensure accurate documentation and coding (CPT/ICD-10)
• Answer & return incoming billing questions from patients and/or caregivers
• Recommend and implement process improvements to increase billing efficiency and reduce denials
• Ensure compliance with HIPAA and all applicable billing regulations