ABOUT US:

The Fairfield Inn & Suites by Marriott Austin Downtown is a select-service hotel located in the historic Rainey Street District of Austin, Texas. Known for our warm southern hospitality, we take pride in providing exceptional guest experiences from check-in to check-out.

JOB OVERVIEW:

We are seeking a dedicated and detail-oriented Room Attendant to join our housekeeping team. The ideal candidate will play a crucial role in maintaining the cleanliness and overall appearance of guest rooms and public areas, ensuring guests enjoy a comfortable and memorable stay. This position requires efficiency, reliability, and a strong commitment to providing exceptional service.

EXPERIENCE & SKILLS:

• Previous housekeeping, janitorial, or custodial experience preferred; hotel experience is a plus.
• Familiarity with floor care techniques and cleaning practices is advantageous.
• Strong attention to detail with the ability to complete tasks efficiently and thoroughly.
• Excellent time management and organizational skills.
• Strong customer service and communication skills when interacting with guests and team members.
• Ability to work in a fast-paced environment while maintaining high service standards.
• Must be able to lift up to 45 lbs. and stand, bend, or walk for the duration of a shift.
• Must be reliable, punctual, and available to work a flexible part-time schedule, including weekends and holidays.

• Clean and sanitize guest rooms, including bathrooms, sleeping areas, and living spaces, to meet Marriott brand standards.
• Replace linens, towels, toiletries, and amenities daily or as needed.
• Perform floor care duties, including vacuuming, sweeping, mopping, and polishing surfaces.
• Maintain cleanliness in public areas such as hallways, lobbies, and restrooms.
• Re-stock housekeeping carts and supply closets daily.
• Report maintenance issues, safety hazards, or missing items promptly to management.
• Follow established protocols for the safe use of cleaning chemicals and equipment.
• Adhere to lost and found procedures for guest items.
• Ensure compliance with brand appearance standards, including wearing the proper uniform and name tag.
• Work both independently and as part of a team to meet daily cleaning goals.