The McCarthy Stone team are recruiting new team members for their Inbound Sales & Service team. You will be expected to deliver exceptional service to customers whilst booking appointments and qualifying leads from inbound calls with prospective home buyers.
Please note, this role is a 3 month temporary fixed term contract.
You must have solid sales and customer service experience.
Commission structure for this inbound team is £3 per site visit booked if hitting Level 5 QC. £4 per booking if hitting Level 4 QC. Commission is uncapped, paid with monthly salary and subject to usual deductions.
McCarthy Stone are a growing team, with lots of new streams of work, so variety and development within the role is possible.
Please note the company reserves the right to review, amend or retract the commission structure in line with business requirements.

WHO ARE VENTRICA?

At Ventrica, we don’t just meet customer expectations—we exceed them. We’re a company fuelled by passion for technology and customer service, boldness in how we innovate, and trust in the relationships we build with clients and customers alike. As we continue to grow, we are looking for passionate individuals who can help shape the future of customer service with bold ideas and a commitment to excellence

• Have a ‘can do’ attitude
• The first point of contact for all customer queries
• Brand ambassador for your client
• Provide outstanding customer service
• Make sure the customer is at the heart of every conversation