PART TIME SALES ADVISOR (THE SPRING KUCHING) at H&M Group

Kuching, Sarawak, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Fashion Awareness, Teamwork, Communication, Garment Care, Visual Merchandising, Operational Support, Feedback, Training, Product Knowledge, Sustainability Initiatives, Stock Management, Retail Operations, Health & Safety, OMNI Services

Industry

Retail

Description

Job Description Customer Sales & Profit · Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience available, supporting them with direct customer service · Represent yourself and the H&M Brand positively during customer interactions (Direct) · Willingness to engage and have conversations with customers to provide excellent service · Guide customers through our fashion stories & products in all areas of the store · Ability to effectively promote and sell our products to customers · Actively promote our Customer Loyalty App (Hello Member) & instore Sustainability initiatives · Representing yourself and the H&M brand positively during all customer interactions · Support with commercial or operational actions to reach sales targets with store management team · Ensure good garment care and maintain required stock levels. Fashion & Trend Awareness · Stay up to date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc. · Use your product & fashion knowledge to share relevant information to customers Team & Development · Retain and share your service, fashion and store operations knowledge and skills with colleagues · Follow all procedures, routines, and legal requirements in all areas of the store · Giving & receiving feedback with your colleagues to learn, develop & support each other · Participtate in relevant available On Boarding, Introduction Processes & Trainings and Courses relevant for your role & future development. Retail Operations / Visual & Commercial Execution · Complete full garment cycle from unpacking and refill to steaming and ensure good garment care · Operate fitting room and checkout areas according to best practise & processes · Contribute to a clean and tidy sales floor and back of house (including stockrooms) · Support with garment presentation, execution and maintain attractive merchandise displays, clear fashion stories according to visual & commercial guidelines · Ensure good stock levels with replenishment routines on sales floor · Upkeep & following best practises for any instore OMNI Services & instore tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc) · Support with opening and closing of the store · Following all H&S guidelines and legal requirements applicable to role and responsibilities

Responsibilities

The Sales Advisor is responsible for providing excellent customer service and promoting products while maintaining store operations. They will also support sales targets and ensure good garment care.