We are seeking a dynamic and customer-focused Sales Associate to join our team in a fast-paced shoe store. The ideal candidate will possess strong sales skills, a solid understanding of retail systems, and a passion for fashion, particularly footwear and clothing. As a key representative of our brand, you will play a vital role in delivering exceptional customer experiences and driving store sales.
Key Responsibilities:
- Sales and Customer Service:
- Greet and engage customers, providing personalized assistance to meet their needs.
- Drive sales by recommending suitable products, upselling, and cross-selling items.
- Handle customer inquiries and complaints professionally to ensure satisfaction.
- Build and maintain strong relationships with customers to foster loyalty.
- Product Knowledge:
- Maintain a thorough understanding of the store’s products, including styles, sizes, features, and benefits.
- Stay updated on fashion trends, particularly in shoes and clothing, to provide style advice and guidance.
- Communicate details of exclusive collections and promotions to customers effectively.
- Store Operations:
- Operate the point-of-sale (POS) system efficiently for billing, returns, and exchanges.
- Manage inventory levels by restocking shelves and conducting inventory checks.
- Assist in visual merchandising, ensuring displays are attractive and aligned with the brand’s image.
- Maintain cleanliness and organization of the store to provide a welcoming environment.
- Sales Reporting and Systems:
- Utilize sales tracking systems to monitor performance and meet sales targets.
- Analyze daily and weekly sales reports to identify opportunities for improvement.
- Familiarity with CRM tools to record customer preferences and feedback.
Key Requirements:
- Proven experience in retail sales, preferably in footwear, clothing, or fashion.
- Proficiency in retail systems, including POS systems, inventory management software, and CRM tools.
- Strong multitasking abilities to handle customer interactions and operational tasks simultaneously.
- Excellent communication and interpersonal skills to engage with diverse customers.
- Sales-driven mindset with the ability to meet and exceed targets.
- Fluency in English; additional language skills are a plus.
- Presentable appearance and physical fitness to manage standing, walking, and light lifting tasks during shifts.
- Knowledge and passion for fashion trends, particularly in shoes and clothing.
Preferred Qualifications:
- Previous experience working in a shoe or fashion retail store.
- Basic math skills for handling transactions and cash reconciliation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
- Competitive salary and commission-based incentives.
- Opportunities for professional development and growth within the company.
- A collaborative and energetic work environment.
If you are a motivated individual with a passion for fashion and sales, we encourage you to apply and become a part of our team.
Fluent in English: prefer from Venezuela, spain, Uzbekistan, tunis etc, (male only)
Job Type: Full-time
Pay: Up to AED3,000.00 per mont