Part-Time Sales Associate at GOOD MORNING LATEX SDN BHD

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Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Multitasking, Organization, Problem Solving, Communication, Teamwork, Computer Skills

Industry

Retail

Description

DESCRIPTION A customer-obsessed associate, accountable for making sales goals and driving the customer experience in our retail locations. They must deliver world-class customer service from the time the customer walks through our doors. Must embrace and understand the Omnichannel experience that is available to our customers. IN THIS ROLE, YOU WILL * Be the frontline for our customers. Providing our customers with a solution to meet their sleeping needs * Offer value-added solutions, promote customer loyalty and provide exceptional customer service * Acquire and maintain an industry-leading level of knowledge on our products and services * Maintain awareness of competitor products and key comparative details * Understand our systems and update customer records and internal documents daily * Resolve product or service problems by: clarifying customers’ concerns; determining root causes; selecting and explaining the best solution to solve the problem; following-up to ensure resolution, knows when to ask for help. Obsesses over our customers experience and delivers the best in class service * Identify issues that need to be escalated to higher levels of support * Meet or exceed target KPIs as laid out for individual’s and team * Other duties as reasonably assigned QUALIFICATIONS * A passion for providing exceptional customer service * 1 Year of sales experience; a proven ability to listen to a customer(s) needs, wants and desires, then provide a solution to meet their needs (closes the sales) * Understands what it means to sell the whole project * Able to correspond in multiple tones to cater for different audiences in various situations * Able to work both independently and as part of a team * Strong multitasking skills, highly organized, follow-up skills * Professional and positive attitude * Basic Computer skills * Hours of operation: Monday to Friday 9:00am - 9:00pm, Saturday 9:00am - 9pm and Sunday 10:00am - 6:00pm local time (may vary by location) * Hourly position with a flexible schedule, approximately 20 hours a week, including evenings, weekends, and holidays. WHAT WE OFFERS YOU * The opportunity to test your business and management knowledge, acumen, and ability on exciting initiatives that drive growth for a company recognized for being one of the fastest-growing companies in Canada. * Working as part of a hyper resourceful, creative, and fast-paced team that understands what it takes to win. * The tools, and capital, you need to deliver the best work of your life. * Mentorship by leaders recognized for: innovation that has changed industries; their ‘disruption-mindset’, and; their commitment to digital-first consumer brands. * Career growth and development. As a ‘build-from-within’ company, we value the experience you bring to GoodMorning.com and are committed to building subject-matter mastery and leadership throughout the course of your career. * Ownership. We believe everyone capable of delivering ‘best-in-class’ in any area of the business has an ownership mindset. Everyone with this mindset has the opportunity to become an owner through the GoodMorning.com equity participation program. * Benefits; * Transportation Benefit * Employee discounts * Social events

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Responsibilities

The Sales Associate will provide solutions to meet customer sleeping needs and deliver exceptional customer service. They will also maintain product knowledge and resolve customer issues effectively.