Paul Smith is one of Britain’s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We have an exciting opportunity to join our Manchester team as a Part Time Sales Consultant to be contracted to three flexible days per week. As a Paul Smith brand ambassador, you should embody our Retail Values and deliver an outstanding customer experience. You will develop and maintain excellent customer relationships while promoting the brand image and culture whilst story telling about our products. On the shop floor you will have fun while learning about our clients, environment, and team.

THE ROLE

Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience.
Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
Providing an ‘above and beyond’ experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store’s KPI and Sales performance.
Taking initiative and care with stock related duties including delivery processing, customer orders, store to store transfers, end of season returns and stocktakes.
To ensure visual presentation, store maintenance and housekeeping is kept to the company’s desired standard, both on and off the shop floor.
Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from client also to undertaking end of day till procedures when necessary.