The Water Bar is a locally owned and operated water treatment company that provides customers with top of the line solutions for all their water needs. We are looking for a passionate and energetic individual who shares our values to join our friendly in-store family.

As a Part-Time Sales & Service Representative, you will work 2-4 shifts per week (12-20 hours per week) with increased shifts to cover vacation time. Shifts are Monday- Friday 9:00am-1:00pm or 2:00pm-6:00pm and Saturday 9:00am-5:00pm. Your primary responsibilities will include the following:

• Assisting customers with U-fill water jug fill ups and provide carry out service
• Dealing with customers and prospects on the phone while making sure that in-store customers are also looked after
• Schedule service appointments and water deliveries
• Answer questions related to water treatment (training provided)
• Selling water treatment products and services (training provided)
• Accurately recording water fill transactions in Customer Database
• Communicate with customers by telephone, email and face to face
• Ensures customer concerns are dealt with effectively, promptly and with the utmost consideration
• Point of Sale computer use
• Opening/closing duties, keep the store clean, well-stocked and neatly merchandised
• Other Duties and projects as assigned.

MINIMUM QUALIFICATIONS:

• Flexibility to work shifts within retail hours of operation
• Must be able to work 9:00am–1:00pm or 2:00pm–6:00pm and Saturdays 9:00am–5:00pm
• Able to manage standing in the store for up to eight hours, lifting up to 50 pounds frequently
• 1-year retail/sales experience identifying and selling products based on customer needs including; installations, add-on sales, and explaining warranties, product features, and benefits

WHO WE ARE LOOKING FOR:

• Responsible, reliable & charismatic personality
• Previous experience in the water industry is a definite asset but not required
• ZOHO experience would be considered an asset but not required
• Able to work independently once trained
• Positive attitude, work ethic, strong interpersonal and good communication skills, both written and oral
• Pleasant, professional, friendly customer service demeanor is a must
• Strong organizational skills and ability to work in a fast-paced environment
• Computer literate with demonstrated proficiency in Microsoft Office suite, email & internet
• Flexibility to work shifts within retail hours of operation
  Job Types: Part-time, Permanent
  Pay: $18.00-$19.00 per hour

Benefits:

• Casual dress
• Flexible schedule

Experience:

• customer service: 1 year (preferred)

Work Location: In perso

• Assisting customers with U-fill water jug fill ups and provide carry out service
• Dealing with customers and prospects on the phone while making sure that in-store customers are also looked after
• Schedule service appointments and water deliveries
• Answer questions related to water treatment (training provided)
• Selling water treatment products and services (training provided)
• Accurately recording water fill transactions in Customer Database
• Communicate with customers by telephone, email and face to face
• Ensures customer concerns are dealt with effectively, promptly and with the utmost consideration
• Point of Sale computer use
• Opening/closing duties, keep the store clean, well-stocked and neatly merchandised
• Other Duties and projects as assigned