Part-Time Service BDC at Milton Martin Toyota

Gainesville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

14.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Active Listening, Attention To Detail, Follow-through, Professional Phone Presence, Organizational Skills, Multitasking, CRM Software, DMS Software, Scheduling Systems, Team-Oriented, Dependable, Bilingual (English/Spanish)

Industry

Automotive

Description

Description Join the Service Team at Milton Martin Toyota! Position: Part-Time Service Coordinator Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced, customer-focused environment? Milton Martin Toyota is seeking a Part-Time Service Coordinator to join our Business Development Center (BDC): an essential part of our service department’s success. As the first point of contact for many of our valued customers, you’ll play a key role in shaping their service experience from the very first call. If you’re friendly, detail-oriented, and driven by results, we’d love to hear from you! What We Offer: Part-time schedule with flexible hours + incentives Supportive team culture and a professional, friendly work environment Opportunities for growth and on-the-job training Employee discounts and recognition programs What You’ll Do: Handle inbound service calls promptly and professionally to assist customers and schedule appointments Make outbound calls to follow up on recalls, order parts notifications and service reminders Review service history to recommend additional services when appropriate Stay current on service promotions, recalls, and dealership updates Operate CRM and DMS software confidently and accurately Develop knowledge of Toyota vehicles and service offerings Requirements Excellent verbal communication and active listening skills Strong attention to detail and follow-through Professional phone presence and solid organizational skills Ability to multitask in a high-volume call environment Comfortable using CRM/DMS or similar scheduling systems or willing to learn Positive attitude, team-oriented, and dependable Bilingual (English/Spanish) a plus! Why Milton Martin Toyota? Family-owned for over 60 years, Milton Martin Toyota is built on a reputation for honesty, friendly service, and community involvement. Our core values — Character, Care for People, Commitment to Service, and Continuous Improvement — guide everything we do. Join a team that treats you like family and take the first step toward a rewarding career in the automotive industry. Apply today and help us deliver the exceptional experience our customers expect — and deserve!

Responsibilities

The Service Coordinator will manage inbound service calls to assist customers and schedule appointments, alongside making outbound calls for follow-ups, parts notifications, and service reminders. They must also review service history to recommend additional services and maintain knowledge of current promotions and dealership updates.