Working at Pet Supplies Plus is serious fun! You get to work with animals, pet products, and fellow animal lovers every day. As a Shift Leader, you will assist the Store Team Leader in the management of the store by supervising and coordinating the activities of the Team Members. You will be responsible for training Team Members and ensuring that the store operates effectively and efficiently. You will play a key role in creating sincere connections with our pets and pet parents. By working with your team to build strong relationships with our pets and pet parents, you will ensure their safety and well-being within the store including taking care of live pets and ensuring our store is stocked with merchandise.
We are seeking an individual with exceptional leadership and time management skills. The ideal candidate also possesses good organizational skills. If you have a passion for helping pets and pet parents, come join our team!

POSITION REQUIREMENTS

• A high school diploma or GED equivalent is required.
• A minimum of six months of prior retail experience is required.
• A combination of experience, education, and/or training may be substituted.
• Prior cash handling experience is preferred.

• Manage cashier coverage and cashier training for Team Members.
• Assist in sales work, taking inventories, reconciling cash and sales receipts, and recording transactions.
• Ensure that pet food rotations are completed accurately.
• Examine merchandise to ensure that it is correctly priced, labeled, and displayed and that it functions as advertised.
• Supervise Team Members when the Store Team Leader and Assistant Store Team Lead are not present on the floor or at the store.
• Ensure Live Good cleanliness and policy compliance are maintained.
• Order merchandise as directed by the Store Team Leader.
• Complete and provide input regarding Team Member performance reviews, as necessary.
• Complete additional tasks as assigned by the Store Team Leader.
• Maintain a customer service-oriented operation.
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales, and more!