Part-Time Shift Leader at MINISO USA

Winston-Salem, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

22.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Retail Operations, Cash Management, Merchandising, Training, Conflict Resolution, Point-of-sale Systems, Inventory Management, Loss Prevention, Sales Promotion, Multitasking

Industry

Retail

Description

Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store’s membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations. Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising. Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates. Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures. Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary. Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss. Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment. Process sales transactions accurately and efficiently using point-of-sale systems. Participate in store promotions and sales events to support overall business objectives. Additional Qualifications Strong leadership, interpersonal, and conflict-resolution skills. Ability to multitask and maintain composure in a fast-paced environment. Basic knowledge of retail operations and POS systems. Ability to travel between store locations as needed. Education & Experience High school diploma or equivalent; associate degree preferred. 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry. Pay Range USD $13.00 - USD $22.00 /Hr.

Responsibilities

The Shift Leader assists the Store Manager with daily operations, including staff training, merchandising, and ensuring high standards of customer service. They are responsible for managing cash, processing transactions, and maintaining store appearance to drive sales and meet KPI goals.