Part Time Stihl Tech (South Lyon, MI) at Meyer Ace Hardware
South Lyon, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

15.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mechanical Inclination, Small Engine Repair, Equipment Maintenance, Customer Service, Sales, Merchandising, Inventory Management, Communication, Teamwork, Loss Prevention, Cash Register Operation, Color Matching, Product Knowledge, Flexibility, Problem Solving, Attention to Detail

Industry

Retail

Description
This position is located at: 22291 Pontiac Trail, South Lyon, Michigan 48178 Great Lakes Ace Hardware is growing and expanding! We are looking to add friendly faces to our existing team! The ideal candidate for the STIHL Technician Position will be mechanically inclined and have experience in small engine repair and equipment maintenance, preferably with STIHL power equipment. The preferred candidate will have the ability to show consumers how to properly use a wide variety of STIHL power equipment. In addition, this candidate will be responsible for maintaining outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. ESSENTIAL DUTIES AND RESPONSIBILITIES Equipment Repair: Ensures equipment is repaired, safe, and ready to process. Orders repair parts as needed for equipment repair Ensures proper check in and check out of equipment Maintains repair schedule and regular maintenance schedules for all STIHL equipment Identifies and notifies management of any pricing irregularities in the system Customer Service & Sales: Ensures customers are provided with the highest levels of customer service. Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists. Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags. Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary. Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness. Maintains familiarity with new products and ad merchandise. Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses. Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Must be able to communicate effectively, and work with colleagues and customers effectively and professionally. ADDITIONAL DUTIES AND RESPONSIBILITIES Assists with color matching and mixing paint Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Adhere to all company policies. Participates in periodic team meetings. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. Compensation Details: $15/HR For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Great Lakes Ace is a chain of hardware stores bringing more than 70 years of experience to the neighborhoods that we serve. Ace Hardware provides national chain buying power, access to hundreds of thousands of products, and premium merchandise brands like EGO®, Milwaukee®, Scotts®, Toro®, Weber®, Stihl®, Benjamin Moore®, Yeti® and others. At the same time, we provide our customers with a localized product mix and services while operating a friendly, helpful neighborhood hardware store. Vision Our team is inspired by our Vision to: Improve Lives & Communities Mission Great Lakes Ace’s Mission is to: Go above & Beyond to Serve We are inspired to build a culture of service throughout the organization that is the bedrock of our daily operations. Community Our vision for the company is rooted in a belief that while we operate neighborhood hardware stores we are here to Improve Lives & Communities that we touch. It starts with our support of Children’s Miracle Network (CMN) in our local communities to ensure those children and families who are most in need are able to access the services and support provided by the local children’s hospital and CMN. Then our associates identify community based non-profit groups and schools that they support by raising awareness and funds. History Our History in hardware is a classic American tale of hard work and reinvention. We were originally founded in 1946 as The Hardware Depot by the Traskos brothers of Dearborn, MI. The company has navigated the winds of change as market pressures and consumer demands have evolved. Today the company focuses on growth of brick and mortar locations through new store development and acquisition of existing hardware stores that serve thriving neighborhoods. Currently our stores operate under the brand names of Rylee’s Ace and Rockford Ace in addition to Great Lakes Ace. Recognizing the consumer desire to shop when and where they find most convenient, the company has pursued e-commerce and delivery systems to remain relevant and convenient. Great Lakes Ace Hardware Core Values Go Above and Beyond Make tomorrow better than today Be open to possibilities Do it better than anyone else Know Your Neighbor Customers are your neighbors, get to know them Discover a connection by using a name, project, location, or friends Get involved beyond the four walls Make it Better Recognize when things aren’t working Be open to hearing things aren’t working Roll up your sleeves and contribute to a solution Love my GLA Take pride in helpful service Build loyalty through excellence Create a fun environment

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Responsibilities
The technician will be responsible for repairing and maintaining STIHL equipment, ensuring it is safe and ready for processing. Additionally, they will provide outstanding customer service, assist with sales, and manage assigned departments.
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