JOB OVERVIEW

We are seeking a dedicated and experienced Supervisor to oversee daily operations and ensure the smooth running of our retail environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Supervisor , you will be responsible for managing staff, maintaining operational standards, and driving sales performance.

SKILLS

• Strong management skills with prior supervising experience in a retail or sales environment.
• Bilingual or multilingual abilities are advantageous for effective communication with diverse customers.
• Excellent leadership qualities to inspire and guide team members towards achieving goals.
• Outstanding communication skills, both verbal and written, with effective phone etiquette.
• Proficient in time management and organisational skills to handle multiple tasks efficiently.
• Experience in merchandising to create appealing product displays that attract customers.
• Administrative experience to manage reports, schedules, and other documentation effectively. If you are passionate about retail management and possess the necessary skills to lead a team successfully, we encourage you to apply for this exciting opportunity as a Supervisor.
  Shift patterns: 4pm-8pm Monday to Friday

• Supervise and lead a team of employees during shifts, ensuring high levels of motivation and productivity.
• Manage daily operations, including inventory control, merchandising, and maintaining store standards.
• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Implement sales strategies to achieve targets and enhance overall store performance.
• Conduct staff training and development to improve team skills and knowledge.
• Maintain accurate records of sales, inventory, and employee performance.
• Ensure compliance with health and safety regulations as well as company policies.
• Foster a positive work environment that encourages teamwork and collaboration.