Part-time Support Services Officer (XR Lab) at Fanshawe Toronto@ILAC

London, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

23.75

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Immersive Technology, Digital Media, Computer Programming, Game Development, Information Technology, User Training, Technical Support, Curriculum Integration, Inventory Management, Collaboration, Troubleshooting, Device Maintenance, Workshop Delivery, Augmented Reality, Mixed Reality, Virtual Reality

Industry

Higher Education

Description

If you are a current Fanshawe College employee, please apply to jobs directly through Workday. Do not apply on the external career page. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: December 27, 2025 Campus Location: London, ON Department: HSL2 Faculty of Health Sciences Lab JM Employment Group: Support Pay Details: $23.75 Hourly Worker Sub-Type: Casual (Fixed Term) Time Type: Part time Remote Type: In-Person Contract End Date: May 1, 2026 Hours of Work per Week: 0 Job Description: Note: This is a part-time Support position (up to 24 hours per week) starting January 5, 2026 and ending May 1, 2026. Note: This position is located at 1001 Fanshawe College Blvd, London, ON N5Y 5R6. Reporting directly to the Senior Manager, Immersive Technologies and Simulation, the Part-time Support Services Officer (XR Lab) plays a crucial role in facilitating the seamless integration and utilization of immersive technologies and experiences at Fanshawe College. This pivotal position involves collaborating with academic departments, Information Technology Services, faculty members, and instructional designers, while also maintaining immersive technology equipment, ensuring up-to-date applications, and facilitating the onboarding of faculty, staff, and students. The incumbent enhances the implementation and support of cutting-edge immersive technology learning experiences. Responsibilities Technical Setup and Support Configures, troubleshoots, and manages immersive technology equipment both on-site and remotely for multiple campuses Ensures headsets/devices and applications are properly set up and updated Coordinates device repairs and resolves technical issues related to immersive technology; escalating and collaborating with Information Technology Services as needed Supports setup and maintenance of immersive technology in the learning environment Supports the successful run of XR labs, as needed User Training and Guidance Provides expert guidance to faculty, staff and students for safe and appropriate use of immersive technology (XR), which includes but is not limited to Augmented Reality (AR), Mixed Reality (MR), and Virtual Reality (VR) Plans and delivers diverse immersive technology demonstrations, training and orientation sessions as well as workshops to faculty, staff, students and other stakeholders. Assists in setting up and maintaining immersive technology in the learning environment Curriculum Integration and Support Collaborates with and supports faculty to integrate immersive technology into curriculum Assists in planning and delivering impactful immersive technology experiences Inventory Management and Hygiene Distributes and tracks inventory of headsets/devices loaned to staff and students Establishes and maintains rigorous cleaning and disinfection protocols Other duties as assigned, which may include: Coordinates and participates in immersive technology events There is potential to collaborate with internal teams to support the development of in-house immersive technology experiences Qualifications 3-year diploma/degree or equivalent education required Minimum 1-year experience in Immersive Technology, Digital Media, Computer Programming, Game Development, Information Technology, or a related field of study An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the work education requirements Experience in educational settings or similar environments preferred Experience is using XR headsets and different immersive technologies preferred Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted. Find a career you're proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities. Browse the open opportunities at left or use the search and filter features to discover your perfect fit. A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future. Fanshawe provides: - Competitive compensation - Comprehensive Benefits Package - Defined benefit pension plan - Generous vacation and holiday entitlements - Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1 - Prepaid leave/salary deferral plan - Subsidized maternity and parental leave - Family tuition program - Flexible work policy - Employee and Family Assistance Program - Corporate Discounts through CAUBO Professional Development Education is at the heart of the Fanshawe experience for both students and employees. Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills. Fanshawe also offers: Tuition reimbursement and subsidy programs Professional development leave Fanshawelearns LinkedIn Learning Fanshawe College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Job Postings: DBprime Plan Part-time Job Postings: DBplus Plan

Responsibilities

The Part-time Support Services Officer (XR Lab) is responsible for configuring, troubleshooting, and managing immersive technology equipment, as well as providing user training and guidance. The role also involves collaborating with faculty to integrate immersive technology into the curriculum and maintaining rigorous cleaning protocols for equipment.