ABOUT US

For over 45 years, Foss National Leasing (FNL) has been a part of the Foss Automotive Group, established in 1967. It is the largest privately owned and operated fleet management company in Canada. Foss has a reputation for superior customer service and providing solutions tailored specifically to the needs of today’s automotive fleet managers.

QUALIFICATIONS

• High School Diploma or equivalent.
• Customer service oriented.
• Technologically advanced.
• Able to work independently.
• Clean Driver Abstract.
• 1 Year in customer service.
• Ability to work flexible hours.
• Dealership / rental car experience preferred.

PREFERRED SKILLS

• Knowledge of vehicles or willingness to learn.
• Flexible working environment.

ABOUT THE ROLE

Be a part of an exciting new program that will re-shape the world of vehicle rentals. We are looking to hire a Part-Time Vehicle Rental Agent to join Foss National Leasing to work onsite in X at our Amazon warehouses.

• Where: Victoria, BC
• Job Type: Permanent Part-time
• Hours Of Operations: 7am -11am or 8-12pm or 9-1pm Mon-Sun (Schedule may vary)

KEY RESPONSIBILITIES

• Prepare all rentals for the coming day; Vehicles parked correctly, cleaned, fuelled, cleared of snow and debris.
• Ensure all customers can access their keys and ensure a smooth process of delivery and return by assisting with the booking system and inspections.
• Answer any questions and hold an elevated level of customer satisfaction in all interactions.
• Collaborate directly with vendors on recalls and regular service requirements.
• Represent the company positively and always look for areas of improvement.
• Collaborate closely with DSP to ensure all rental systems are well-organized, keys are properly accounted for, and necessary services are scheduled and communicated with dealerships.