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Partner Experience Advocate - Onsite KSA (CSAT/FCR) at Glow Beauty On Demand

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In Arabic, Fluent In English, Strong Communication Skills

Industry

Home Health Care Services

Description

A leading fintech company in Riyadh is seeking a Partner Support Specialist to manage communication with merchants and applicants. You will resolve issues via chat, email, and phone while driving key metrics like Customer Satisfaction and First Contact Resolution. Ideal candidates are fluent in Arabic and English, possess strong communication skills, and have a Bachelor's degree. This is a full-time position with opportunities for growth within the company.

Responsibilities

Manage communication with merchants and applicants. Resolve issues via chat, email, and phone while driving key metrics like Customer Satisfaction and First Contact Resolution.