Partner KAM Team Leader (Japanese) at Axi

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Fluent English, Japanese Market Knowledge, Relationship Management, Client Retention, Communication Skills, Team Leadership, Problem Solving, Training, Compliance, Performance Management, Business Strategy, Market Expansion, Client Acquisition, Engagement, Quality Assurance

Industry

Financial Services

Description

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you will do at Axi! The Partner KAM Team Leader leads and develops the team to execute Axi’s global business strategy, with accountability for Net Deposit (ND) growth and the expansion and retention of the Active Client (AC) base across the assigned market. This role oversees and manages the end-to-end IB and partner journey – from acquisition, onboarding, retention to nurturing, and that all activities contribute to, strong, compliant and measurable business results. Your EDGE Assignment/You Will Build and expand the assigned regional IB and partner network by executing agreed local strategies to convert leads into Active Clients, maintaining high engagement levels and a clear link between service quality and Active Client outcomes Drive Net Deposit performance by increasing redeposits and reducing avoidable withdrawals through effective onboarding, activation, retention, and ongoing relationship management. Develop and maintain strong, professional, trust-based relationships with IB and affiliate partners in the assigned region, ensuring timely follow-through and consistent communication. Apply and comply with the Partner Tier Policy at all times while maintaining acquisition performance in line with expected targets. Serve as the single point of contact for all VIP and high-net-worth partner matters, ensuring structured communication, accurate updates, and timely responses. Manage and resolve partner complaints in accordance with internal policies, providing compliance-approved responses within agreed turnaround times. Improve partner performance by driving growth in trading volume, net fee revenue, and Active Client numbers. Prepare quarterly partner business plans and execute the agreed strategy to deliver targeted growth and performance outcomes. Collaborate closely with Trade Marketing, the IB Product Manager, and local conversion/retention teams to support partner performance and ensure coordinated execution across initiatives. Adhere to Axi’s Code of Conduct, Compliance, Risk, and internal policies, ensuring all IB/Affiliate partners receive a consistent, and high-quality experience. Conduct training and quality assurance for newly joined KAMs and team members, and handle escalations effectively in alignment with established procedures. Are you the one? At least 3-5 years of Sales experience in similar industry. Must have fluent English communication skills. Knowledge about the Japaneses market. Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Quarterly allowance benefit giving flexibility to choose how to support your health and lifestyle. Health Insurance Axi's interview journey Talent Acquisition Interview (45 minutes) Hiring Manager Interview (45 minutes) We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Responsibilities

The Partner KAM Team Leader is responsible for leading the team to execute Axi’s global business strategy, focusing on Net Deposit growth and client retention. This role involves managing the entire partner journey from acquisition to nurturing, ensuring compliance and measurable business results.