PARTNER MANAGER

Ciphr has a new opportunity for a Partner Manager. You will be joining an organisation where you will work with a team that is goal driven and people focused.
At Ciphr our priority is ensuring that the work we do is adding value to our customers whilst also working in a way that allows the Ciphr team to feel valued in their roles.
We want to give you the opportunity to embrace your role with Ciphr and, in return, we can offer you an open and friendly work environment where your input and ideas are welcomed.
If you are interested in a change do have a look below at what we can offer you.

You’ll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr’s world-class partner capabilities.

• Work with the wider business to ensure they execute their element of the partner strategy. E.g. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day.
• You’ll work with Ciphr’s GTM teams to ensure they are enabled to make the most of the partnerships you create.
• You’ll report on the partnerships such that your success can be understood by the wider business.
• You’ll cascade information gained from partners across the business effectively.
• You’ll need to work across all the teams at Ciphr, because a partner manager has an ultimately responsibility over everything that affects the success of their partners.
• You’ll listen carefully to Sales to understand what they need to succeed in the market, but know that we can’t be solely focused on future customers.
• You’ll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can’t be solely focused on existing customers.
• You’ll liaise closely with Support to ensure we’re doing the correct things to maximise customer happiness, but know that we can’t be solely focused on the tactical needs of customers and miss the big strategic changes.
• Work closely with Professional Services to ensure that customers value the service element of your partner offering.
• You’ll work closely with the ‘back office’ parts of Ciphr to ensure their positive contribution to your partner’s success

You’ll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr’s world-class partner capabilities.

• Work with the wider business to ensure they execute their element of the partner strategy. E.g. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day.
• You’ll work with Ciphr’s GTM teams to ensure they are enabled to make the most of the partnerships you create.
• You’ll report on the partnerships such that your success can be understood by the wider business.
• You’ll cascade information gained from partners across the business effectively.
• You’ll need to work across all the teams at Ciphr, because a partner manager has an ultimately responsibility over everything that affects the success of their partners.
• You’ll listen carefully to Sales to understand what they need to succeed in the market, but know that we can’t be solely focused on future customers.
• You’ll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can’t be solely focused on existing customers.
• You’ll liaise closely with Support to ensure we’re doing the correct things to maximise customer happiness, but know that we can’t be solely focused on the tactical needs of customers and miss the big strategic changes.
• Work closely with Professional Services to ensure that customers value the service element of your partner offering.
• You’ll work closely with the ‘back office’ parts of Ciphr to ensure their positive contribution to your partner’s success.