Location
New York, San Francisco
Employment Type
Full time
Department
Partnerships
Compensation
$170K – $230K • Offers Equity
Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

ROLE OVERVIEW

The Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, enriches our product offering, and supports the company’s mission of accelerating professional mastery.
We are hiring an operations manager to activate, operationalize, and manage strategic partner relationships - owning the journey from contract signature to full-scale execution. This role will focus on onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle.
You will be the connective tissue between Harvey and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results.

WHAT YOU’LL DO

• Own the day-to-day relationship with one or more signed partners, acting as the single point of contact across enablement, solutioning, and GTM execution.
• Drive and manage onboarding across work streams including sales training, technical enablement, security and provisioning, and support operations.
• Ensure partner readiness to deploy and resell Harvey solutions, through shared project plans, milestone tracking, and joint QBRs.
• Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and documentation.
• Monitor partner performance, flag risks early, and drive structured remediation or acceleration plans as needed.
• Coordinate across Harvey teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained.
• Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes.
• Ensure compliance with partnership agreements, including commercial terms, dedicated personnel commitments, and reporting cadences.