Partner Operations Specialist, North America at Strava

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

100000.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ad Operations, Marketing Operations, Campaign Coordination, Digital Media, Project Management, Organizational Skills, Attention to Detail, Communication, Quality Assurance, Performance Monitoring, Cross-Functional Coordination, Process Improvement, Copywriting, CRM Coordination, Technical Issue Escalation, Campaign Wrap-Up

Industry

Software Development

Description

About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. Strava for Business partners with brands looking to authentically engage with our highly engaged global community. Through sponsored challenges, we provide an alternative to traditional advertising channels, allowing brands to inspire and connect with athletes in a meaningful way. We’re looking for an organized, detail-oriented Partner Operations Specialist to join our Strava for Business team. In this role, you’ll play a key part in the success of our Sponsored Challenge campaigns, supporting the Account Management team by building, monitoring, and maintaining campaign quality throughout its lifecycle. This is an executional, process-driven role with a strong cross-functional component. You’ll work closely with internal teams including Product, Engineering, Copywriting, and Localisation, as well as external contractors, to ensure every campaign launches smoothly, performs effectively, and wraps up with a strong partner recap. If you're someone who thrives in a fast-moving environment with high ownership and low structure, this role is for you. Strava has a positive and supportive culture - we are looking for inquisitive, humble, hard working and collaborative teammates who are able to balance challenging revenue goals and partner value with Strava user value. We follow a flexible hybrid model that translates to more than half of your time on-site in our NYC office, three days per week. What You’ll Do: Support the Account Management team in delivering best-in-class Sponsored Challenge campaigns by owning the operational setup, monitoring, and wrap-up of each campaign. Campaign Setup & QA: Build campaigns using internal tools based on specifications from Account Managers. Conduct pre-launch quality assurance to ensure all copy, assets, and targeting align with partner expectations. Escalate technical issues to Product or Engineering as needed. Performance Monitoring: Track live campaign performance, identify issues early, and flag optimizations or delivery risks to the Account Management team in real time. Copywriting & CRM Coordination: When additional promotion is included, brief internal copywriters and ensure assets are aligned with brand voice and campaign goals. Coordinate Marketing Technology team to ensure set up and delivery according to contracts. Campaign Wrap-Up: Collaborate with Account Managers and external contractors to gather results, creative assets, and insights to produce polished, on-brand campaign recap decks for partners. Cross-Functional Coordination & Process Improvement: Help improve the efficiency and accuracy of campaign delivery by refining internal processes and documentation, with a strong bias toward collaboration and continuous iteration. What You’ll Bring to the Team: 1–3 years of experience in Ad Operations, Marketing Operations, Campaign Coordination, or similar roles, ideally in digital media or tech. Exceptional organizational skills and the ability to juggle multiple campaigns, stakeholders, and timelines at once. Strong attention to detail; you notice when a link is broken, a date is off, or the copy doesn’t match the brief. Comfortable operating in a fast-paced, high-growth environment with limited structure and evolving processes. Excellent communicator who can work across time zones and cross-functional teams with clarity and proactivity. Familiarity with digital ad products, QA workflows, or project management tools is a plus. Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation:$90,000- $100,000. This role is also eligible for variable compensation tied to sales team performance. This range reflects base compensation only and does not include variable pay, equity, or benefits. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process. For more information on benefits, please click here. Why Join Us? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

Responsibilities

Support the Account Management team in delivering Sponsored Challenge campaigns by managing the operational setup, monitoring, and wrap-up of each campaign. Collaborate with internal teams and external contractors to ensure campaigns launch smoothly and perform effectively.