Partner Performance Coordinator (all genders) in Helsinki at Dott Ground Team

Helsinki, Uusimaa, Finland -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

40000.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Google Sheets, Excel, Process Mapping, SOP Documentation, AI Tools, Automation Platforms, Project Management, Organization, English Proficiency

Industry

Urban Transit Services

Description

THIS IS US Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name Dott and to integrate all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com THE ROLE AND YOUR IMPACT AT DOTT Our team is building the foundation for how we work with 3PL partners — designing cooperation frameworks, setting standards, monitoring compliance, and continuously improving processes across the full partner lifecycle. This role sits at the centre of that work, supporting team members across a range of projects as we scale and mature our partner operations. You'll be juggling multiple workstreams at once, so comfort with shifting priorities and an ability to stay organised across concurrent tasks is just as important as any technical skill. You will join a team of 2 Partner Operations Coordinators and report directly to the Head of Operations. What you'll do Write and maintain process maps, SOPs, and operational documentation — making best practices clear and scalable Use tools like Google Sheets, AI assistants, and automation platforms to build lightweight workflows and support reporting Support team members across project tasks — from compliance tracking to framework development — adapting to shifting priorities as the team's needs evolve Implement and embed the company's operational best practices across the 3PL partner lifecycle YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS Experience Recent graduate with up to 1 year of professional experience — we're looking for someone at the start of their career who's eager to learn and grow Skills Comfortable with data and analysis — not a heavy analyst, but able to write a query, build a tracker, and spot what the numbers are saying Proficient in Google Sheets or Excel — formulas, pivot tables, and basic data manipulation Able to design and document process flows — writing SOPs and procedures others can follow Curious about AI and automation tools — comfortable using them to support workflows, even without a technical background Able to manage multiple priorities at once — organised and focused even when workstreams shift or overlap Structured, proactive, and calm under pressure — you plan ahead and don't get overwhelmed easily Able to work with basic guidelines and take a task to completion — understanding what's needed and delivering without requiring constant direction Languages English required French or Italian is a strong plus SALARY RANGE 37,000€ - 40,000€ gross/annually THIS MAY INSPIRE YOU 💻 Our one-time home office bonus upon your start to create your ideal home office setup 📚 Our annual learning & development budget 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes ☀️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more 🌴 Our sabbatical program ⏳ Our flexible hours and 1-month remote working option 🏳️‍🌈 Our diversity and inclusivity initiatives and programs 🎉 Our public holiday swap, with which you can switch two public holidays to another day 🌍 Our voluntary day off for charity work * benefits may vary depending on country and position We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride! In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process. If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners! We are looking forward to your application! At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.

Responsibilities

The role involves designing cooperation frameworks and maintaining operational documentation like SOPs for 3PL partners. You will support the Head of Operations in building lightweight workflows and monitoring compliance across the partner lifecycle.