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Partner Service Agent at Delivery Hero
Dhaka, Dhaka Division, Bangladesh -
Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Solving, Typing, Communication Skills, Order Processing, Customer Support, Live Chat Management

Industry

technology;Information and Internet

Description
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Job Responsibilities Attending inbound and outbound chats/calls solving vendor issues. Must have problem-solving skills and follow timeline when assigned for task. Managing live chat maintaining a typing speed of 30-50 words per minutes. Able to follow order processing system from the back end. Willing to work 6 days and 6 hours per day in different shifts. Qualifications You have successfully completed HSC/A levels Good typing skills. Strong in communications skills. We are dynamic, you need to be a doer and adapt constantly to many changes
Responsibilities
Handle inbound and outbound chats and calls to resolve vendor issues. Manage live chat operations and utilize the back-end order processing system.