Partner Success Associate at TheGuarantors

, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

80000.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Training, Problem Solving, Communication, Presentation Skills, Customer Support, CRM Management, Initiative, Organizational Skills, Prioritization, Feedback Collection, Event Coordination, B2B Support, B2C Referral Monitoring, Multifamily Industry Knowledge, Leasing Experience, Property Management

Industry

Financial Services

Description

We’re looking for a new Partner Success Associate to support our clients. You’ll be responsible for training, account management and driving revenue through the use of our products. You are a detail oriented person excited to problem solve and turn issues into proof of concept. This is a role that will include remote and field responsibilities - whether it’s with a call, zoom or visit to an office you are always there for our clients! Responsibilities: Service and support existing and new contracted clients Perform in-person and virtual presentations with leasing agents and property managers Monitor our B2C referral pipeline and support B2B clients as their residents consider our services Train clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person Meet or exceed assigned quota & KPIs on a monthly basis Collect customer feedback on product, process and pricing changes Maintain customer records in CRM Hold site visits with partner buildings in your vicinity Help with local in person events Occasional travel to our headquarters in NYC Requirements: You are a self-starter: able and excited to take initiative on what’s needed for your client You are comfortable presenting in front of large and small groups - you can connect with a client and tell TheGuarantors story You have 2+ years in a training or account management role You have strong written and verbal communication skills Ability to work under pressure, organize, and prioritize responsibilities and client requests Nice to Have: Experience with Hubspot 2+ years in the multifamily industry Prior experience in leasing, property management, or brokerage Benefits Opportunities to make an impact within a fast growing company Medical, dental, & vision insurance, beginning day one Health savings account with employer contribution Generous PTO and paid holidays Flexible working hours 401(k) Paid parental leave Company sponsored short and long term disability Flexible spending accounts (healthcare, dependent care, commuter) Competitive salary Base Salary The base salary range is between $70,000 - $80,000 annually (with OTE at $120,000 - $140,000 first year) Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above. Stay in Touch Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and apply to our Dream Job to be one of the first to hear about future opportunities! TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.

Responsibilities

The Partner Success Associate will service and support existing and new contracted clients, performing both in-person and virtual presentations. They will also train clients on products and ensure a full understanding while meeting assigned quotas and KPIs.