Partner Success Manager - Azure SME&C at Microsoft

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Partner Management, Sales Cycle Facilitation, Stakeholder Collaboration, Customer Success Practices, Azure, Cloud Infrastructure, Technical Project Leadership, Digital Transformation, Technical Certification, Cloud Technologies, Relationship Development, Feedback Gathering, Performance Gap Analysis, Strategic Sales Opportunities, Go-To-Market Plans, Technical Understanding

Industry

Software Development

Description

Share best practices to drive growth, revenue, and adoption outside of your portfolio. Encourage and coach partners on tools and resources to help exhaust all opportunities to develop relationships with new and existing customers. Facilitate the sales cycle by managing partner and stakeholder collaboration and foster the development of partner relationships with internal and external stakeholders. Guide customers and sellers on which partners to leverage for available solutions, aligning potential solutions with partner capabilities. Seek feedback from partners and various stakeholders on identified customer white space to determine the feasibility of capitalizing on opportunities. Identify gaps in partner performance and ensure partner development managers are addressing these gaps, meeting regularly to stay up to date on opportunities for development. Support and incentivize partners to meet their end-to-end goals by overseeing partner development, determining ratings of partner development dimensions (PDDs) using information gathered from all parties who interact with the target partner. Identify strategic sales and solution opportunities, communicate them to partners, and illustrate the benefits of strategic go-to-market plans. Demonstrate a deep understanding of partner business models, customer success practices, and up-sell/cross-sell motions across services/products and respective routes to market. Maintain a strong technical understanding of Azure and cloud Infrastructure-as-a-Service (IaaS). Lead a virtual team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue in SMC through the building and development of customer success practices among key partners. Help partners invest accordingly to address customer needs and accelerate their digital transformation. Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 6+ years' experience working in a customer-facing role (e.g., internal and/or external) 6+ years' experience leading technical projects, teams, or functions Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, Security certifications)

Responsibilities

Drive growth, revenue, and adoption by coaching partners and managing collaboration among stakeholders. Identify strategic opportunities and support partners in achieving their goals through effective relationship management.