Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
Our Cloud Partner Success Manager Team Lead leads a team of up to 20 Sales Representatives. This position is focused supporting Partner Management function with daily tasks related to team management.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Fluent English (both written and spoken)
• Successful 1+ years of management experience in same/similar role
• Experience of working as a sales representative
• Proven leadership skills, coaching and mentoring experience
• Proven analytical skills: ability to analyze sales numbers to find opportunities for additional revenue generation, better resource management, ideas for demand generation
• Resistance to stress, flexibility, ability to drive several projects at the same time
• Demonstrated ability to communicate, present and influence credibly and effectively at higher levels of the organization

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

LI-CL

• Manage sales pipelines and accounts in a proactive manner to ensure attainment of the individual and group contributions to the established goals. Provides forecast and ensure individual contributors drive partner’s engagement and satisfaction throughout the entire partner lifecycle
• Participate in 1 to 1 training, and coaching of newhires and low performing employees
• Participate in regular business review meetings or forecast calls
• Be responsible for the Overall Performance of selected team members with respect to the goals/KPIs for those individuals, included but not limited to:
  o Backing up Customer’s or SPs’ own data
  o Consuming services on or above their monthly commitment
  o Protecting workloads, adding new ones
  o Passing certifications
  o Partners logging into the Management Console, Partner Portal, Academy

o Sales representatives KPIs: number of calls, emails, sales activities, training and demo sessions, Salesforce hygiene

• Drive and coordinate with Channel management, Marketing team joint activities with partners to develop pipeline and revenue
• Make a territory analysis and planning for dedicated geographies to identify top potential partners
• Activate and enable new partners with Acronis sales and marketing tools and programs
• Engage Acronis Technical support, RnD, other teams
• Key KPIs: Partner Consumption, ARR, Protected workloads