Partnership Manager, CommBank Yello at Commonwealth Bank
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Development, Relationship Management, Operational Skills, Planning, Prioritisation, Process Management, Attention to Detail, Strategy Implementation, Commercial Acumen, Communication, Presentation Skills, Negotiation Skills, Stakeholder Management, Payments Products, Retail Industry Knowledge, Digital Experience

Industry

Financial Services

Description
Manager - Partnership, CommBank Yello Sydney based | Permanent | Full-time | 50% office attendance Job description You’re driven to deliver exceptional customer and partner outcomes. Day to day you’ll primarily work with the CommBank Yello team, a super exciting and innovative team. You’ll work closely with the Partner Management team at CommBank Yello program partner MasterCard. The CommBank Yello Team Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our personal banking customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. Reporting into the Centre of Excellence Lead, Partnership and Loyalty Experience. You will be primarily responsible for driving partner revenue growth and partner success in Yello Offers performance marketing channel, whilst supporting the Group’s Partner Value Proposition in Yello for large and ASX listed national Retailers. You will drive and support creation of new Shopping value propositions for SME size businesses. Partner Offer Sourcing, Set up and Campaign Support End-to-end pipeline management of partner partners with program partner MasterCard Ensure relevance of offers in line with CommBank Yello Growth plan and approved partner and offers guidelines. Work Closely with partners to offer a 360 approach to Commbank yello- Cashback offers and Discounted Partner offers. Ensure offers support Yello and broader bank goals, that includes support for the everyday banking team Be the voice of the partners during partner & offers governance forums. Enable coordination between relevant teams within CBA, MasterCard, Marketing and Digital and partner required to plan and execute Hero campaigns. Partner Partnership Account Management Support day-to-day management of partner onboarding, offer development, offer reporting for CommBank Yello owned partner retail partners. Ability to manage and maintain operational cadence across multiple internal and external stakeholders, ensuring alignment, clear communication, and timely delivery Create partner and campaign pitch proposals and offer reporting to support acquisition and retention of new partners. Provide continuous feedback with MasterCard and partners on how to make CommBank Yello offers his program better Consistently manage partnership success and develop and execute growth strategies to adequately scale partnerships. Partner Sourcing and Partner success tracking Reporting of key metrics to track Partner success through CommBank Yello Collaborate with Senior Manager on Monthly Partner Performance updates. Deliver against CommBank Yello Partnership Strategy to: Support Yello growth targets and bring to life the strategic business benefits help source robust partner discounted or cashback investments in identified priority industries. create differentiation for Yello over other Loyalty/Cashback platforms. deliver revenue benefits through partner commissions. Identify Partner Gaps within your categories and define opportunities to engage the Key brands Design and own the monthly marketing Calander for hero partners Liaise regularly with the BB and IBM teams to co-architect Strategic Partnerships that leverage the combined power of the CBA portfolio. CBA Partner Team Engagement Contribute to the Partner value proposition for CommBank Yello Create Partner education content, pitch packs and ongoing engagement documentation for partners and internal Business Banking teams. Support day-to-day engagement with the Business Banking team, including product and relationship management Identify Partner gaps within your categories and define opportunities to engage the key brands Design and own the monthly marketing Calander for hero partners. Liaise regularly with the BB and IBM teams to co-architect Strategic Partnerships that leverage the combined power of the CBA portfolio. We Want to Hear from You If You Have Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks. Business development and relationship management experience in financial services, retail or loyalty industry Strong operational skill set, including planning, prioritisation, process management, and attention to detail to support efficient and consistent execution Minimum 5 years’ experience in sourcing and managing client relationships with large Institutional customers. Strategy implementation experience demonstrated commercial acumen. Track record of delivering complex, transformational customer-facing initiatives Excellent communication and presentation skills Strong negotiation skills Exposure to Payments products Excellent stakeholder management across diverse teams Bachelor’s degree desired (Highly regarded) Understanding of the retail and/or loyalty industry and partner needs. (Highly regarded) Experience in technology delivery and Digital experience. (Highly regarded) Experience in Payments If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/05/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
Responsibilities
The Partnership Manager will drive partner revenue growth and success in the Yello Offers performance marketing channel, while supporting the Group’s Partner Value Proposition. Responsibilities include managing partner onboarding, offer development, and ensuring alignment with CommBank Yello's growth plan.
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