Bayleaf Facilities Management (BFM) provide a bespoke, commercial cleaning service to all of our clients. We are proud of our refreshingly honest and transparent approach, which has helped us to build strong working partnerships based on trust.
We are excited to be recruiting a Partnerships Manager to join our growing Sales and Marketing Division. This position will be reporting into the Sales and Marketing Director. The purpose of the role will be to maintain a positive relationship with clients within their portfolio, driving revenue and margin growth through upselling and cross selling as well as ensuring the contract is retained and renewed at the end of the term. They will work closely with the Operations team to provide a seamless approach, where the client’s needs are always prioritised.

• Working closely with Heads of Division, Key Account Managers and Contract Managers for each client within the assigned portfolio to ensure that any client queries or requirements are met.
• Ensure the Renewal process is proactively delivered for each client including the review of costings and any contract amendments prior to final sign off.
• Work closely with the Head of Business Development to develop and maintain lines of communication between the client and BFM at the point of mobilisation of the contract, ensuring a seamless handover from Business Development to Sales Management.
• Seek out growth opportunities for each client where possible, through the introduction of services such as window cleaning, deep cleans, washroom services, consumables etc, which will provide additional revenue streams for BFM.
• Identify, resolve and manage client issues and concerns in a timely manner.
• Attend client sites as and when required.