We are seeking a detail-oriented and proactive Partnerships Operations Assistant to coordinate the full suite of instore media platforms and support the delivery of exceptional marketing solutions across multiple channels.

ABOUT US

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

As a Partnerships Operations Assistant, you’ll be at the heart of ensuring our media bookings are delivered to the highest standard, collaborating with brands, internal teams, and external suppliers. You will become a key channel expert within the Partnerships team, overseeing operational processes for Instore media while also contributing to other channels such as .com and CRM. This is a dynamic role where your organisational skills and ability to work independently will shine.

Key responsibilities:

• Coordinating the full operations process for Instore media channels, including managing the screen network and print opportunities, from booking through to execution.
• Acting as the owner of the screen network, overseeing content for escalators, video walls, and other screens, ensuring quality control and appropriateness, and managing the approval process.
• Managing the Content Management System (CMS) by uploading, reviewing, and checking that content plays correctly, guaranteeing seamless execution.
• Liaising with brands, agencies, and internal teams to manage creative submissions, approvals and contractor schedules.
• Monitoring deadlines and proactively managing tasks to ensure all bookings, approvals, and creative processes are completed on time.