Partnerships & Programs Assistant at Freestore Foodbank

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driver’s License, Customer Service, Logistics Coordination, Data Collection, Data Tracking, Data Analysis, Communication, Microsoft Word, Microsoft Excel, Microsoft Outlook, Typing, Technology Applications

Industry

Non-profit Organizations

Description

Job DetailsJob Location: Rosenthal Way - Cincinnati, OH 45204Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social ServicesServe as assistant to the Agency Relationships Team. Responsible for a portion of the deliveries of products through multiple programs and direct customer service. Will perform assorted administrative tasks at the discretion and need of the department. • Must have active driver’s license, and the ability to deliver and drive for extensive periods of time • Work with Agency Relations team to execute tasks • Coordinate logistics, orders, and delivery. • Provide excellent customer service to Seniors, Agency partners and internal staff. • Respond to customer complaints/issues in a timely manner working in collaboration with other internal teams to • Office based 20% • Community based 80% QualificationsAdditional Responsibilities Additional duties required of the position. • Collect, track, and analyze quality of service data, identifying system and process issues & recommending opportunities for improvement • Proactively communicate with customers regarding services, schedule changes, food safety, product marketing & movement. • Consult with food sourcing and agency relations teams on strategies for movement/turns of close dated product. • Additional duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Example: Bachelor’s Degree in Finance, Accounting or equivalent discipline • High School Diploma or GED Experience: Example: At least one year cost accounting experience or equivalent formal training/education. • Extensive experience in customer service. Internal and External required. Skills & Abilities Example: Work productively with frequent interruptions. Communicate professionally/effectively with relevant members of the department as well as other parts of the organization and customers. Proficient in Microsoft Word, Excel, and Outlook. Type at least 55 wpm. • Driver’s License required • Working experience in the use of technology applications and infrastructure is strongly desired. • Proficiency in Microsoft Office Suite required. • Excellent verbal and written communications skills. • Ability to accomplish goals within timeframes and complete reports by appropriate dates.

Responsibilities

This role serves as an assistant to the Agency Relationships Team, primarily responsible for executing product deliveries across multiple programs and providing direct customer service to partners and seniors. The assistant will also handle assorted administrative tasks as needed by the department.