Partnerships & Sales Operations Manager, Khan Kids at Khan Academy

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

108900.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Sales Operations, Partnerships, Organizational Skills, Communication Skills, Problem-Solving, CRM Maintenance, Data Collection, Contract Management, Vendor Management, Cross-Functional Collaboration, Lead Generation, Detail-Oriented, Google Workspace, HubSpot, Canva

Industry

E-Learning Providers

Description

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. ABOUT KHAN ACADEMY KIDS Khan Academy Kids is a free and fun learning program for children ages 2 to 8. Kodi Bear and a cast of animated characters lead children on a personalized education journey filled with fun, standards-aligned activities in early literacy, math, executive functioning and social emotional skills. Built by a small but mighty team, Khan Academy Kids is used by millions of children in homes and classrooms around the world. THE ROLE We are seeking a Partnerships and Sales Operations Manager to play a key role in supporting and optimizing our partnerships and sales operations. This individual will help design, manage, and improve the systems and processes that enable our team to effectively engage with school districts, early learning providers, and strategic partners. The Partnerships and Sales Operations Manager will manage the operational flow of partnerships—from contracts and renewals to onboarding and performance tracking—ensuring smooth collaboration across sales, marketing, and implementation teams. They will also support lead generation and CRM maintenance, manage inbound inquiries, and coordinate RFP and vendor registration processes to expand our reach. This role is ideal for someone who is detail-oriented, organized, and proactive, with strong communication skills and a knack for building efficient systems. The right candidate will thrive in a dynamic environment, balancing strategic thinking with hands-on execution to strengthen the infrastructure that drives our partnerships and growth. WHAT YOU’LL DO Partnerships Operations Support contract lifecycle management– drafting, review coordination, approvals, renewals, and compliance tracking. Support partner data collection and performance metrics for visibility across teams. Support partner onboarding and enablement (e.g., training sessions, communications, resource distribution). Gather and track testimonials and success stories for marketing and white papers. Collaborate cross-functionally with sales, marketing, and implementation teams to ensure smooth partner execution. Sales Operations Identify and source contact information for potential partners, including school districts and early learning providers. Manage inbound leads via HubSpot, unqualifying and responding to leads who do not meet SQL parameters. Support CRM systems maintenance , ensuring accuracy and completeness of leads, accounts, and opportunities. Conduct RFP research and provide administrative support for proposal submissions and vendor registrations. Manage vendor agreements, including proactively applying for vendor approval in key districts/states. Support participation in education conferences and other public-facing events. Process & Systems Management Support the development, documentation, and maintenance of operating systems and procedures for partnership and sales operations. Support the implementation or integration of new systems or processes as the team grows. Support sales collaboration between Khan Academy for Districts and Khan Academy Kids. Contribute to special projects, pilots, or operational experiments that expand reach or impact. Support strategic partnership evaluations or business development initiatives. WHAT YOU BRING 3+ years of experience in program management, sales operations, partnerships, or a related field. Experience working in public education or similar space. Familiarity with sales pipeline management. Knowledge of HubSpot is a plus. Strong organizational skills - the ability to manage multiple tasks concurrently, from start to finish. Advanced proficiency with tools like Google Workspace and Zoom Advanced oral and written communication skills. Proactive working style with the ability to take ownership of projects from planning through to execution. Well-developed capabilities in problem-solving and crafting efficient processes. An ability to build and manage relationships with internal Khan Academy teams and external districts and vendors in a collaborative manner. A keen eye for detail, with use of Canva, Google Slides, and other platforms a plus. Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere." Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: Competitive salaries Ample paid time off as needed – Your well-being is a priority 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost Remote-first culture - that caters to your time zone, with open flexibility as needed, at times Generous parental leave An exceptional team that trusts you and gives you the freedom to do your best The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education Opportunities to connect through affinity, ally, and social groups And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The target salary range for this position is $96,800 - $108,900 USD / $130,807 - $147,158 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. MORE ABOUT US Sal’s TED talk from 2011 Sal’s TED talk from 2015 Sal's TED talk from 2023 Our team: http://www.khanacademy.org/about/the-team OUR COMPANY VALUES Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

Responsibilities

The Partnerships and Sales Operations Manager will support and optimize partnerships and sales operations, managing the operational flow from contracts to performance tracking. They will collaborate with sales, marketing, and implementation teams to ensure effective engagement with partners.