POSITION OVERVIEW

The Retail Parts Administrator assists technicians and retail parts customers.

WHAT ARE THE REQUIREMENTS FOR THIS JOB?

• High School diploma or equivalent
• Excellent oral and written communication skills
• Two years of previous parts experience
• 10-Key and/or Alpha-Numeric Data Entry Skills
• Ability to read and comprehend instructions and information
• Must have a valid Driver’s License

• Assist customers in the selection and purchase of required parts, offer specials, and ensure that the customer is made aware of the full product line
• Assist in maintaining parts bins and shelves in an orderly fashion
• Ensure that all charge sales are signed by customers
• Present all customers with the appropriate copy of the invoice
• Assist in monthly parts returns
• Keep current on new products and product updates
• Determine availability and provide necessary information for out-of-stock parts and secure approval for special and/or emergency orders by Parts Manager
• Assist with the maintenance of the parts catalog, price schedule, and other technical information and bulletins to include electronic cataloging
• List and price out parts on repair orders and shop tickets
• File Parts Department copies of invoices and purchase orders daily
• Obtain time requirements from technicians and Service Advisors to ensure customer time frames are met