Parts Advisor at Al Ghurair Construction

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Attention to Detail, Inventory Management, Automotive Technology, Parts Management, DMS Knowledge, Stock Audits, Teamwork, Process Improvement, Organizational Skills, Safety Practices, Order Management, Parts Issuance, Technical Knowledge, Problem Solving

Industry

Holding Companies

Description

Strategic: Contribute to achieving departmental revenue and profitability targets by ensuring optimal parts availability. Support business growth by maintaining a well-organized and well-stocked parts inventory. Assist in implementing strategies to improve customer satisfaction and loyalty. Operational: Receive, identify, and process customer parts requests efficiently and accurately. Monitor and maintain parts inventory, ensuring stock levels align with service and sales demands. Assist in managing purchase orders, goods receipts, stock returns, and core returns. Ensure timely and accurate issuance of parts to technicians and retail customers. Perform regular stock audits and report discrepancies to the Parts Manager. Maintain cleanliness, orderliness, and safety of the parts area. People Management: Provide support and guidance to junior staff or trainees if applicable. Coordinate with the workshop, service advisors, and procurement team to streamline processes. Promote teamwork and collaboration across departments. Process Improvement: Identify opportunities for improvements in inventory control, ordering processes, and storage practices. Provide feedback on frequently requested parts and stock movement to optimize order patterns. Suggest improvements in service delivery to enhance customer experience. Education and Skills: High School Diploma or equivalent (mandatory) Diploma or Certification in Automotive Technology or Parts Management (preferred) Knowledge of DMS (Dealer Management Systems) such as Oracle, SAP, Kerridge, or similar Strong understanding of vehicle components and parts. Attention to detail with a commitment to accuracy. Strong customer service and communication skills. Proficiency in MS Office and Inventory Management Systems. Experience: Minimum 2–3 years of experience in a parts advisory or automotive after-sales role. Experience in a dealership environment is preferred.

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Responsibilities

The Parts Advisor is responsible for ensuring optimal parts availability and maintaining a well-organized inventory to support business growth. They will efficiently process customer parts requests and manage inventory levels to align with service and sales demands.