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Parts Advisor (AWP) at Zhejiang Dingli Machinery Co.,ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Customer Service, Sales, Stock Control, Warranty Processing, Administration, Microsoft Word, Microsoft Excel, Warehouse Operations, Forklift License, Mechanical Skills, AWP Equipment Familiarity, Phone Etiquette, Email Management, Detail-Oriented, Team Player, Reliability

Industry

Machinery Manufacturing

Description

Order Processing Prepare workshop parts in advance, fulfill customer orders, and verify stock availability for all enquiries. Sales & Customer Service Manage inbound/outbound calls and walk-in customers; build strong client relationships through product expertise and positive first impressions. Stock Control Regularly replenish consumables and service parts to ensure quick service for the internal departments and customers. Warranty & Administration Process parts-related warranty claims and complete administrative tasks—including customer record maintenance and invoicing—promptly and accurately. Basic proficiency in Microsoft Word and Excel. Experienced in warehouse operations (preferred). Possession of a forklift license is highly desirable. Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage. Demonstrates professional phone etiquette and effectively manages email inquiries. Detail-oriented, diligent, positive, a strong team player, and highly reliable.

Responsibilities

The Parts Advisor is responsible for processing orders, managing customer interactions, and ensuring stock availability. Additionally, they handle warranty claims and administrative tasks related to parts.