Parts Advisor

at  Octane Recruitment Ltd

HGV Parts advisor
Heathrow
42.5 Monday to Friday, 1 in 4 Saturday mornings 7am to 12 Noon paid at x 1.5
Salary 28,500 - £32k basic OTE with bonus £32-36k
Ref : OC18517
I am currently seeking an experienced HGV Parts Advisor to join our client in Heathrow. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order.

Company benefits

• Manufacturer training provided to support career progression
• 30 days holiday including public bank holidays
• Additional leave service loyalty scheme (3yrs / 5yrs / 7Yrs / 10yrs)
• Purchase holiday scheme (Holiday +)
• Statutory employer pension
• Free Class IV MOT per year
• Mental Health First Aiders
• Referral bonus if you introduce your friends (£500 non technician roles) / £1500 (Technician roles)
• Paternity pay - Full 2 weeks’ pay, no qualifying period
• Corporate uniform provided
• Cycle to work scheme
• Pantry & Free Tea and Coffee
• Service and parts discounts for employee

Parts Advisor Key Responsibilities:

• Answering customer enquiries accurately and promptly
• Locating parts and accessories from stock or ordering from suppliers
• Ensuring customer orders are fulfilled in a timely and professional manner
• Processing customer orders accurately and efficiently
• Maintaining accurate stock records and inventories
• Ensuring the parts store is kept tidy and organised
• Building and maintaining relationships with suppliers
• Communicating effectively with colleagues and customers
• Regularly updating the parts database
• Providing excellent customer service

Parts Advisor Skills Required:

• Proven experience in a similar role in the motor industry
• Good knowledge of motor parts and accessories
• Ability to build relationships with customers and suppliers
• Excellent organisational and administrative skills
• Strong communication skills
• Ability to work under pressure and to tight deadlines
• Good problem-solving skills
• Computer literacy and working knowledge of databases
• Full driving licence

If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview.
Consultant - Yvonne Martin - Octane Recruitment - Parts Advisor

• Answering customer enquiries accurately and promptly
• Locating parts and accessories from stock or ordering from suppliers
• Ensuring customer orders are fulfilled in a timely and professional manner
• Processing customer orders accurately and efficiently
• Maintaining accurate stock records and inventories
• Ensuring the parts store is kept tidy and organised
• Building and maintaining relationships with suppliers
• Communicating effectively with colleagues and customers
• Regularly updating the parts database
• Providing excellent customer servic