JOIN THE NOVUS AUTOMOTIVE FAMILY AT ONTARIO HYUNDAI!

At Ontario Hyundai— a Certified Platinum Dealership— we are all about crafting a simple, stress-free dealership experience for our customers. Located in Whitby and now under new management (as of May 1, 2025), our dedication to guest satisfaction reflects our team’s commitment to exceeding expectations.
We are now looking for passionate individuals to join our growing team as we continue to strive for excellence. At Ontario Hyundai, you will work in a supportive, customer-focused environment where your contributions truly matter.
If you’re driven to provide outstanding service and be part of a team that values trust and transparency, Ontario Hyundai is the place for you.
Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Ontario Hyundai. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

POSITION OVERVIEW:

At Ontario Hyundai, the Parts Advisor is responsible for providing support in the parts department to wholesale and retail customers, as well as internal departments. The Parts Advisor will play a pivotal role in ensuring customer satisfaction, building relationships with suppliers, managing incoming and outgoing inventory, and maintaining accurate documentation.

• Sell parts to customers over the retail counter, over the phone, and via email.
• Provide price quotes and other related parts information as needed, carrying out sales promotions as they arise
• Facilitate parts management by ordering from manufacturers and aftermarket vendors, retrieving and stocking items, processing returns, and maintaining accurate inventory to ensure technicians have timely access to required parts.
• Track and manage records by documenting and reviewing files to monitor back-orders and return-to-vendor items.
• Foster strong retail and wholesale relationships, while maintaining positive partnerships with suppliers.
• Ensure customer satisfaction by addressing concerns promptly and following established customer service guidelines.
• Maintain a clean, organized workspace.
• Support the dealership’s overall success by completing additional duties as required.