PARTS ADVISOR - AUTOMOTIVE

Our client is actively hiring for an additional Parts advisor to join the team in Stoke.
The role will ideally suit a person with previous experience working with car or commercial parts and someone who has worked with both customers from the general public as well as from the trade.
It would also suit an individual who has experience working in the automotive sector in service with e.g. a Service Advisor background.
The role is working as part of a busy team on the parts desk and involves taking orders on the telephone as well as face-to-face therefore it is very important to possess strong communication skills (both verbal and written).
There is a great working culture within the team and the firm is known for looking after their staff very well.
The hours are 08.30 to 17.00 Monday to Friday and 1 in 3 Saturday mornings based on additional overtime rate T+1.5

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Must have experience working within a customer service environment ideally from within the automotive sector.
• Strong communication skills both verbal and written
• Excellent administration skills
• Computer literate in software products such as Word, Outlook etc
• Strong listening skills, able to listen to customers needs.
• Approachable
• Enthusiastic
• Strive to ensure customer satisfaction at all times
  In summary, this is an excellent opportunity to join an established and well respected company that looks after its staff and provides the opportunity for further training and career development.
  There is a monthly commission scheme on top of the salary as well as overtime if required and many other benefits (cycle to work, health scheme etc)
  Due to the volume of applications we receive, we are unable to respond to unsuccessful candidates directly. If you have not heard from us within seven working days you have not been successful in this opportunity.
  If the role sounds like something you wish to pursue, please Apply online or contact us at www.robertsandbarnes.co.uk for more information.
  Roberts and Barnes Ltd is an Employment Agency and we will only use the information you provide to process your application. Our legal basis for this is ‘legitimate interest’, subject to your declared interest in a job. Our privacy policy can be found on our website; www.robertsandbarnes.co.uk
  Please do not hesitate to contact us if you have any further questions.
  Job Types: Full-time, Permanent
  Pay: £28,000.00-£34,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company events
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday
• Overtime

Work Location: In perso

• Dealing with both trade and general public customers in a professional, knowledgeable and efficient manner.
• Organising and prioritising work loads effectively.
• Taking orders at the Parts desk face-to-face as well as on the phone.