Parts Advisor based in our Parts North West dealership: Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD, United Kingdom

• Additional efficiency bonus of up to £31,750
• Manufacturer owned dealership opportunity.
• We’re ideally looking for an automotive parts advisor with a minimum of 1 year experience within a similar role

ABOUT US

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary.

LET’S WORK TOGETHER:

We’re ideally looking for an automotive parts advisor with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Advisors/call centre operatives are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint!
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Job Types: Full-time, Permanent
Pay: Up to £31,750.00 per year

Benefits:

• Company pension
• Employee discount
• Life insurance
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

An exciting new opportunity has come up here at Parts North West. This is a great opportunity for you to become a key member of the our busy parts hub.
As a Parts Advisor you will meet all order deadlines, as directed by your line manager alongside working collaboratively with other departments of the hub to ensure that customers needs are met.

As a Parts Advisor you will also:

• Become an expert in our OE & Aftermarket products offerings to our customers.
• Good communication skills and telephone manner with the ability to sell and upsell products
• Ensure accuracy of invoicing and estimating.
• Build relationships with customers aiming to win sales, improve margins and have a excellent customer service
• Ensure all call are handled in a timely manner.
• Participate in promotions and campaigns
• Utilise relevant business data to understand the opportunities across all customer types and products.
• Be aware of current business processes and suggest improvements to increase efficiency and service.
• Support the development and implementation of strategies to improve profitability and efficiency.
• Provide technical & logistical assistance as well as handling all customer requests