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Parts and Maintenance Customer Service Representative at The Ascendancy Group

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SWALIS, DPAS, Inventory Management, Data Entry, Microsoft Office, Communication, Customer Service, Technical Support

Industry

Defense & Space

Description

Description Parts and Maintenance Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Security Requirement: A SECRET security clearance is required. Roles and Responsibilities: Issues and records all parts issued on provided Repair Part Reports and use reports to update the SWALIS/DPAS database. Processes initial request, turn-in, and issue documents (DD Form 1149) of required ancillary gear to Techs and SEALS. Receive post-deployment turn in of all ancillary gear and determine serviceability for re-issue. Builds repair-part kits and toolboxes for deploying units. Requirements: Must possess at least one year of SWALIS, DPAS or a similar inventory database experience. Must possess a valid state driver’s license. Must be able to operate a Personal Computer (PC) with common/standard business software programs. Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years’ experience in Microsoft Office programs). Must be able to communicate clearly and effectively with others, both verbally and in writing. Must be able to enter data into multiple databases accurately. The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!

Responsibilities

The Parts and Maintenance Customer Service Representative is responsible for issuing and recording parts, processing requests for ancillary gear, and determining serviceability for re-issue. Additionally, they build repair-part kits and toolboxes for deploying units.