Parts and Service Sales & Support Rep at Sandvik

Seoul, Seoul, South Korea -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Procurement, Sales Management, Customer Support, Stakeholder Collaboration, Operational Support, Procurement Activities, Dealer Network Management, Sales Support Plans, Quotation Preparation, Order Management, Delivery Monitoring, Sales Documentation, Data Management, Customs Documentation, Process Improvement, Communication Skills

Industry

mining

Description

Sandvik is seeking an experienced Manager with a strong background in construction and mining equipment parts procurement, supporting European and global manufacturing hubs. This role is responsible for overseeing department operations related to equipment parts sourcing, managing end-to-end procurement activities, and providing operational and strategic support. The position plays a critical role in coordinating and managing internal stakeholders and cross-functional teams to ensure stable procurement processes and drive continuous business growth. Key Equipment: Underground jumbo drills, surface drills, mine trucks and loaders, crushing plants, etc. Responsibilities Contribute to the expansion of equipment parts sales through the management of existing customers and proactive support of new customer inquiries. Identify customer needs and collaborate closely with internal stakeholders (Sales, Service, Finance, etc.) to deliver appropriate products and services. Manage dealer networks and oversee service support operations, including related training, testing, and troubleshooting processes. Develop and manage annual, quarterly, monthly, and weekly sales support plans to achieve sales targets, ensuring effective team-level execution. Prepare and issue customer quotations, and manage end-to-end processes related to orders, delivery schedules, and sales. Receive and process customer purchase orders, and monitor delivery timelines and shipment status. Take responsibility for sales-related documentation, including delivery notes and tax invoice issuance. Manage sales transactions and data through internal systems, and support continuous process improvement initiatives. Handle customs documentation, settlement, and payment voucher processing for both domestic and imported goods. Requirements Strong ability to lead collaboration and drive effective communication with diverse stakeholders, including senior management, technical, and non-technical departments. Proficient in Microsoft Office and other key business systems, with solid capabilities in operational data management and reporting. Proficiency in English preferred, with the ability to support global communication and reporting. A minimum of 15 years of experience preferred in construction or mining equipment and parts sales, operations, or commercial organizations. Demonstrated ability to effectively prioritize multiple tasks, continuously monitor progress, and coordinate activities to ensure timely and successful completion of work. Proven capability to build long-term partnerships with customers and internal stakeholders, and to propose and coordinate optimal solutions from an operational and business perspective to support stability and sustainable business growth. A bachelor’s degree or higher in Mechanical Engineering, Automotive Engineering, or a related technical field is preferred. Benefits Group medical insurance/ travel insurance Parental leave Health check-up program Global working environment Long-service awards Congratulatory and condolence support Training related to job responsibilities Tuition support for job-related university education When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations. Sandvik at a glance

Responsibilities

The role involves overseeing department operations related to equipment parts sourcing and managing end-to-end procurement activities. It also includes expanding equipment parts sales and managing dealer networks and service support operations.