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Parts and Warranty Administrator at Jade Range, LLC

Brea, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

22.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Outlook, Technical Support, Warranty Tracking, Order Entry, Customer Service, Problem Solving, Analytical Thinking, Multitasking, Verbal Communication, Written Communication

Industry

Restaurants

Description

Description We are currently looking for an entry level Parts and Warranty Administrator with experience preferably in a manufacturing environment. Jade Range is a custom manufacturer, interfacing with high end commercial customers, where accurately entering highly engineered commercial equipment is our number one priority. Ideal Candidate · Worked with Microsoft Outlook and experience with high volume emails · Proactive with the ability to operate with minimal supervision · An achiever with great attention to detail and an inquisitive mind. · The ability to follow directions, follow through and follow up · Customer-centric personality that is consistently friendly, positive and exhibits a high level of patience Duties and Responsibilities · Answering in-bound phone calls and emails for our technical support department · Answering product questions · Interfacing with our warranty system to properly track issues. · Entering Parts Orders Requirements Requirements · A great can-do attitude with the patience to teach and empower others · Communicative with excellent verbal/written communication skills · Interest in learning about commercial equipment and troubleshooting · Strong analytical and problem-solving capabilities · Detail oriented with attention to detail is a must · Ability to multitask and learn new material quickly Hourly Rate $20-$22 per hour DOE SHIFT: M-F 7AM- 3:30PM OT may be required on occasion. Supervisory Responsibilities: None Education and Experience: High school diploma preferred US work authorization (Required)

Responsibilities

The role involves handling inbound phone calls and emails for technical support and answering product questions. Additionally, the administrator will track issues via the warranty system and enter parts orders.