We have an opportunity to join the CLAAS MANNS team as a Parts Assistant, working at our dealership in Norfolk.

ESSENTIAL SKILLS AND KNOWLEDGE

The successful applicant will have the following skills and experience:

• Excellent customer service skills and a ‘can do’ attitude.
• Able to work to deadlines with accuracy and attention to detail.
• Able to work effectively as part of a team or independently as necessary.
• The ability to work unsociable hours as and when required.
• Able to multi-task and prioritise.
• Enthusiasm to learn.
• A good understanding of MS Office products.
• Knowledge of working within a busy parts department would be preferable.
• Understanding of agricultural machinery would be beneficial.
• Retail experience would be an advantage.

• Responsibility for picking and packing parts and ensuring their prompt dispatch to our customers.
• Assisting with the unloading of deliveries ensuring all parts are booked in and stored correctly.
• Dealing with customer parts enquiries in our retail area, both face to face and by telephone, supporting customers and workshop staff with parts identification.
• Ensuring our Service Engineers have all the necessary parts to complete servicing and breakdowns in a timely manner.
• Stock taking duties, using a computerised stock control system.
• Other general duties to ensure smooth operation (housekeeping).