Parts Associate at Orchestra

Frederick, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Sales, Customer Interaction, Parts Catalog Reading, Phone Etiquette, Estimate Review, Stock Management, Order Fulfillment, Emergency Ordering, Billing, Payment Processing, Shipping Coordination, Lifting 50 Lbs, Team Player, Organizational Skills, Time Management, Calculation Skills

Industry

Description

Description Ideal Hyundai & Frederick Buick GMC in Frederick, MD is looking for experienced Parts Counter Associates to join our parts team! Here at Ideal, we value our employees, and offer loyalty, a great working environment and ongoing training. You must be a team player who can greet and interact with customers to understand their parts & service needs with a warm and friendly persona. We strive to ensure customer satisfaction at the highest level. Parts Job Responsibilities: Oversee the parts sales process from start to finish. Communicate with customer on parts status. Communicate with staff and customers in a friendly and professional manner. Be able to read and understand the parts catalog when looking up parts. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high-level service to internal and external customers. Pulls and fills orders from stock. Maintain a weekly bin check to ensure accuracy of stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Make sure all internal requests for parts are billed on the service repair orders. Receives payment from retail customers or obtains credit authorization. Set up orders for daily shipment, delivery, or pick-up. Ability to lift 50 lbs. Must be dependable. Qualifications: Automotive experience and parts knowledge is a plus Flexible work schedule will include some Saturdays High School Diploma or equivalent Ability to work in a fast-paced environment Strong organizational and time management skills Capability to calculate figures and amounts such as discounts, interest, and commissions. What We Offer: Medical, Dental, Vision insurance options available 401(k) Plan with company match Paid Time Off Company-paid life insurance Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services

Responsibilities

Responsibilities include managing the entire parts sales process, communicating parts status to customers, and accurately looking up parts using catalogs. The role also involves pulling stock, maintaining inventory accuracy, and handling customer payments and order setups for shipment or pickup.